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allenp0001
allenp0001
Known Participant
February 8, 2021
Question

Start Process Smart Service Configuration

  • February 8, 2021
  • 9 replies
  • 0 views

I am having difficulty with adding a Start Process smart service to a Process model.  My scenario is that I have a process model that runs an interface that gives the user an option of 3 things and enters their selection into a rule input, ri!userinput, then I have an XOR that amaryllises the value and directs them to the  smart service they selected and I want that to start the process model for the selection, like one is an "Customer Maint" interface, one is a "Contact Maint" and one is an "Create Event" interface.

I wanted to do this via the Process Model instead of the interface but is it even an option or should I just complete in the interface?

    9 replies

    dhananjayk
    dhananjayk
    February 9, 2021

    Yes, you can do this, but users will not see the start process interface right after they submit the parent interface as the start process is asynchronous.

    However, inside the start process, you can create the desired interface and assign the task accordingly.

    csteward
    csteward
    February 9, 2021

    Is there any reason you cannot use a standard Sub Process?  

      allenp0001
      allenp0001Author
      Known Participant
      February 9, 2021

      There is no reason at all just have not used one.  Would that allow the interface to open right after the user selection?

      csteward
      csteward
      February 9, 2021

      Yessir!  As long as chaining is enabled on all paths in between.  Also make sure you set "Enable activity chaining into all initial nodes in the sub-process" on the sub process Setup tab, and you should be good to go.

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