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New Participant
Jun 1, 2022 11:18 AM UTC
Question

Trigger Exception Flow for User Input Task timer Event

Hi All,

I have requirement where i need to trigger an exception path for User Input task,  .If Thee active user input task does not receive any service data within given time frame, It should follow a exception path at specific time, let it be  7:30 AM EST . This should be checked daily , if by this time summary is not received , the exception flow should be triggered. kindly help me with this configuration.

    6 replies

    stefanhelzle0001
    Brainy
    Jun 1, 2022 11:50 AM UTC

    Please explain what you mean with "If Thee active user input task does not receive any service data within given time frame".

    But in general, did you have a look at UIT exceptions? That should give you all the options you need.

    docs.appian.com/.../Process_Node_and_Smart_Service_Properties.html

    New Participant
    Jun 1, 2022 1:44 PM UTC

    I have taken look given link,

    But i need to know how to set a specific time for example 7:30 AM EST in exceptions tab for timer configuration. i need my exception flow to trigger shorp at 7:30 AM EST after my User Input task is active

    stefanhelzle0001
    Brainy
    Jun 1, 2022 1:50 PM UTC

    You define a timer which triggers at 7:30 the next day. Do the calculation like this:

    datetime(year(today()), month(today()), day(today() + 1), 7, 30)