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joet0002
August 5, 2024
Question

Custom Record Field Error: java.lang.RuntimeException: tvJavaBridge is null

  • August 5, 2024
  • 6 replies
  • 0 views

Our tenant is currently on Appian cloud version 24.2 and experiencing a real-time aggregation error on a custom record field. When editing the custom record field in the record type view, clicking the 'TEST' button displays the following error: ava.lang.RuntimeException: tvJavaBridge is null


We have tried removing the relationship and re-adding to no avail. Also, testing the rule in an expression also yields the same result (see screenshots below). Any ideas of what we could try to alleviate the issue?



    6 replies

    karumurua531442
    karumurua531442
    August 6, 2024

    hi [mention:47d52bc5946c4721bfbc76f7559a3a40:e9ed411860ed4f2ba0265705b8793d05] If any thing doesn't work you might reach to Appian support for insights

      stefanhelzle0001
      stefanhelzle0001
      August 6, 2024

      Sounds like a good idea to open a support case at Appian.

        J
        joet0002Author
        August 6, 2024

        Sounds good. We have opened up a technical support case with Appian. Thanks all!

        J
        joet0002Author
        September 5, 2024

        So, Appian support did assist with the investigation but ended up being an issue with group membership at the app level. There was a higher level group that my Appian account needed to be a member of in order to see the records returned. In short, make sure you are in the correct groups in order to see the underlying data associated with the app.  The java system error thrown is highly ambiguous and didn't tell us much so we had to poke around and find out how best to troubleshoot. Remember: Check your security groups!

        stefanhelzle0001
        stefanhelzle0001
        September 6, 2024

        Thank you so much for that update!

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