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May 21, 2025
Question

Data Fabric insights - datasets are not getting displayed from the process hq

  • May 21, 2025
  • 3 replies
  • 0 views

Hi Team,

We have configured the required access and security for a recordtype to be displayed in the process HQ, but for some reasons it is not getting displayed, the left-pane is empty as in the screen shot below. Requesting assistance on this. Thanks.

we are not able to see the Process HQ enabled although we have added ourselves to the Process HQ, Data Governors and Report Creators group. 

Enabled the record type, to be visible in the Process HQ workspace. But still not able to see.

This is a self-managed appian env, the version is 25.1.

Please advise if we are missing anything to be configured or setup.

    3 replies

    davidj137213
    May 22, 2025

    Do you see any error in logs?

    I assume you have reviewed the documentation.

    docs.appian.com/.../secure-records-for-reporting.html

    peter.lewis
    Employee
    May 23, 2025

    Process HQ is only available on Appian's Advanced and Premium tiers - is it possible you aren't on one of those tiers? You might need to contact your account team to get access to Process HQ.

    May 24, 2025

    Thanks for the reply. We reached out to support team and based on the instructions provided got resolved.