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February 26, 2026
Question

error with sync record

  • February 26, 2026
  • 18 replies
  • 0 views

i Was getting this error in record sync

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Details

Could not sync because too many rows were updated in the source at the same time. To prevent this from occurring, limit the associated smart service or integration to not update more than 50,000 rows at a time.

Process Name: [Not Available] Modified Source Rows By Primary Key: 49814, 49815, 49816, 49817, 49818 and mo

    18 replies

    stefanhelzle0001
    February 26, 2026

    OK. Do you have any specific question?

    February 26, 2026

    yes the record sync is failing with this error any suggestion on how to fix this

    stefanhelzle0001
    February 27, 2026

    The solution is written in the details section.

    harshas2775
    February 27, 2026

    Batch your integration to sync at max 50k rows at a time in the record.

    February 27, 2026

    The error is with the Scheduler sync

    harshas2775
    March 2, 2026

    Scheduler sync can be full or incremental depending on the frequency of changes in external system. Recommendation is to do full sync once a day or week during non peak work hours or have regular incremental syncs throughout the day. 
    Depending on your case I suggest you to explore if incremental syncs can help your case better. Though, You need to have a field to determine latest data that Appian will sync into Appian.

    Also suggest you to look at Rate Limit and configure it appropriately to handle full syncs better. 

    shubhama926776
    February 27, 2026
    To prevent this from occurring, limit the associated smart service or integration to not update more than 50,000 rows at a time.

    Appian already suggested this.
    But i would recommend, Add Source Filter now for quick relief - it excludes irrelevant source rows from sync, reducing deltas and avoiding the 50k update error.

    February 27, 2026

    we have only 56 k records for this record the scheduler is failing  

    shubhama926776
    March 2, 2026

    Appian has a 50K row update limit during schedule sync, causing your scheduler to fail. Add a source filter to narrow data below 50K rows; this resolves it immediately and prevents future issues.