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udhayak0001
udhayak0001
August 28, 2024
Question

Getting error from the Recordtype

  • August 28, 2024
  • 10 replies
  • 0 views

Hi All,

I'm getting the below errror from the recordtype Can you please help me to find the rootcause for this issue

Expression evaluation error [evaluation ID = 4JPG0] at function a!recordList: An error occurred while retrieving the data for "NV_CaseData". Details: Record type is marked as synced, but its data has not yet been synced or its existing synced data has been invalidated. Contact your system administrator. (APNX-1-4198-000)

Thanks,

Udhaya

    10 replies

    venkatrea696188
    venkatrea696188
    August 28, 2024

    Check the Last Sync result status ,check tomcat logs to find more about the issue. Try full sync to check what's happening

    udhayak0001
    udhayak0001Author
    August 28, 2024

    Hi Venkat we have done the manual sync and it worked , from  the past two days application was very slow could it be the reason?

    venkatrea696188
    venkatrea696188
    August 28, 2024

    I don't think so. Can we get more details about this, Total Application is Slow or rendering Objects which have dependencies on this record are slow. And the record did it have huge data(More than 1M)?

    1. Did you checked the Health check report??

    2.If it's Self managed try to remove all the Cache and restart the environment ,if it's cloud reach out to  Appian

    davidj137213
    davidj137213
    September 12, 2024

    The problem is that your data is not synced.. so you have to go to your record Type, sync tab and click on Sync now..... Check that works fine (green flag)

    snehab0011
    snehab0011
    September 12, 2024

    okk I will try

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