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April 5, 2022
Question

If a document is deleted in Appian, but I have a backup of the file in the backend, can it be recovered?

  • April 5, 2022
  • 5 replies
  • 0 views

We are trying to clean up unnecessary documents in our Appian instance. We would like a way to do this process but also have a way to recover the files that we delete if we need to roll back. Is there a process we can go through to backup Appian documents on the backend? We are on-premise. I am concerned that when they are deleted on the front end, then the metadata will be gone from the meta-database and they cannot just be put back in the backend folder system.

Thanks

5 replies

stefanhelzle0001
Brainy
April 5, 2022

You have an interesting use case. Would you mind giving more details?

I do not know of a official way to recover the metadata of documents. Did you try to contact Appian?

joet585Author
April 5, 2022

Hi Stefan

We have discovered that we are generating extra documents in our production environment that we do not need to store. We have since fixed the issue, but would like to clear out the extra documents as they are taking up disk space. We are looking to develop a rollback procedure if our process for finding and deleting these extra documents is un-successful.

stefanhelzle0001
Brainy
April 5, 2022

So, these documents are not used anywhere in an application? This means, you did not store the ID anywhere. Then the ID does not matter and you could just upload the document again. This means that you could just delete these files including the metadata. Once you find out that you need one of them, just upload it to Appian.