Question

In which case the images uploaded in the word document will be missing once after the word file is uploaded to APPIAN using interface.

Forum|Forum|1 year ago
February 23, 2025
9 replies
0 views

User uploads the word file with number of screenshots to APPAIN using file upload component in an interface, but some of the images in the word file is missing and facing the blank space in the place of image, what might the cause for it.

stefanhelzle0001

We need more context, and a more detailed explanation of what you are doing.

D

dharaniv7390Author

We are expecting the user to upload a document in the interface as user uploaded the word document it will contain the images and we have separate page to view the documents uploaded by the User, once user uploaded the word file and proceed further, once we download and view the file the some of the images are missing and showing the empty spaces in place of picture.

stefanhelzle0001

So, you just upload a Word document, do not modify it in any way, and when downloaded, it does not show the images anymore?

wasiqs384958

mages in a Word document may be missing after uploading to APPIAN if:

Linked Images Instead of Embedded – If the images are linked rather than embedded, APPIAN may not retain them since it doesn’t have access to the source path.
Unsupported Image Format – Some formats (like SVG or very high-resolution images) may not be processed correctly.
Document Conversion Issues – If APPIAN converts the file (e.g., from DOCX to another format), images might be lost.
Permissions or File Size Limits – If the upload process compresses or alters the file, images may be stripped out.

To prevent this, ensure all images are embedded, use common formats (PNG, JPEG), and check APPIAN’s file handling settings.

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