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baraaa100844
New Participant
Nov 8, 2026 12:06 PM UTC
Solved

READ-ONLY Grid not refreshing

Hi! 

I’m new to appian, and I have been trying to make the read-only grid for a record type list refresh after every record action.
I tried using refreshAfter: "RECORD_ACTION", but it’s not working and tried using local variables and a!refreshVariable() but neither is working, I think the issue is the list refresh is faster than the action process model, so it takes the old values when refreshing not the new ones.
I also tried enabling chaining in the process model but didn’t work.

is there any other ways? or is there a guide to optimizing expressions and process models to make it faster?

mathieud0001
mathieud0001Answer
Genius
Nov 8, 2026 2:45 PM UTC

Your process is not chained

  • Double click on the arrrows
  • make sure each arrow is chained
View in thread

7 replies

mathieud0001
mathieud0001
Genius
Nov 8, 2026 2:20 PM UTC

The simplest and most reliable way is to have chaining across your process model as well as refreshAfter: “RECORD_ACTION” set on the grid itself with data for the grid coming from recordData.

You can also achieve this with local variables and refresh variables but there are some gotchas. Would help and see what your code looks like.

baraaa100844Author
New Participant
Nov 8, 2026 2:30 PM UTC

I have already tried these ways but still the same.

here’s the code:

gird layout:
 

a!localVariables(
{
  a!sectionLayout(
    label: 'translation!{928bbc5b-607f-4b4f-9c71-300d36662982}BTRA Translation.{3f277ab2-c2f4-495c-8143-b0ac9c2cb2a2}Active Customers',
    contents: {
      a!sectionLayout(
        contents: {
          a!gridField(
            labelPosition: "ABOVE",
            data: a!recordData(
              recordType: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup',
              fields: {},
              relatedRecordData: {},
              filters: a!queryLogicalExpression(
                operator: "AND",
                filters: {
                  a!queryFilter(
                    field: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{2414c5f6-f002-4e90-9e39-cfa3bf05ed27}isActive',
                    operator: "=",
                    value: true
                  )
                },
                ignoreFiltersWithEmptyValues: true
              )
            ),
            userFilters: {
              'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.filters.{146a9ceb-127e-4137-8d2a-22537a7ec518}BTRA Gender',
              'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.filters.{534d8a3c-34ca-42ad-b8ec-feae0eaa95bd}BTRA Nationality',
              'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.filters.{c293c569-7a29-4f80-83fe-610a3b71045b}BTRA Academic Qualification',
              'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.filters.{7c91dabc-f26b-46cb-b9c3-28f8a6964530}BTRA Funding Beneficiary',
              'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.filters.{8d09c802-2eb3-4613-8a3d-071037cc430f}BTRA Marital Status',
              'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.filters.{bcab0573-1256-4ca4-9844-2ebc85fd9b05}BTRA Request Status',
              'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.filters.{743b101c-44d4-4b9c-b13d-0bf98aad4f9b}addedBy',
              'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.filters.{daee9b9b-399e-434f-8787-0106be5150fa}modifiedBy'
            },
            showExportButton: false,
            showRefreshButton: true,
            showSearchBox: true,
            similarityScoreThreshold: 1.0,
            recordActions: {
              a!recordActionItem(
                action: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.actions.{c758c411-7428-4ac8-8451-316636a95167}newCustomerSetup'
              )
            },
            actionsDisplay: "LABEL_AND_ICON",
            actionsStyle: "TOOLBAR",
            columns: {
              a!gridColumn(
                label: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{4c9789e6-9ddc-4a51-bd1d-4c416df37eca}id.properties.{displayName}displayName',
                value: a!richTextDisplayField(
                  value: {
                    a!richTextItem(
                      text: text(
                        fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{4c9789e6-9ddc-4a51-bd1d-4c416df37eca}id'],
                        rept("0", max({len(tostring(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{4c9789e6-9ddc-4a51-bd1d-4c416df37eca}id'])), cons!BTRA_FMAT_MIN_ID_DIGITS}))
                      ),
                      link: a!recordLink(
                        recordType: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup',
                        identifier: fv!identifier
                      ),
                      linkStyle: "STANDALONE"
                    )
                  }
                ),
                sortField: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{4c9789e6-9ddc-4a51-bd1d-4c416df37eca}id',
                align: "CENTER"
              ),
              a!gridColumn(
                label: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{a6011ed0-0954-4e94-96f2-4e220fdb6ba4}customerNumber.properties.{displayName}displayName',
                value: a!defaultValue(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{a6011ed0-0954-4e94-96f2-4e220fdb6ba4}customerNumber'], "–"),
                sortField: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{a6011ed0-0954-4e94-96f2-4e220fdb6ba4}customerNumber',
                align: "CENTER"
              ),
              a!gridColumn(
                label: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{063a992d-9d41-4929-ba56-541a31168d67}arabicName.properties.{displayName}displayName',
                value: a!defaultValue(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{063a992d-9d41-4929-ba56-541a31168d67}arabicName'], "–"),
                sortField: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{063a992d-9d41-4929-ba56-541a31168d67}arabicName',
                align: "CENTER"
              ),
              a!gridColumn(
                label: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{3cd4fdf3-d7e1-4daa-8b61-974826eea831}englishName.properties.{displayName}displayName',
                value: a!defaultValue(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{3cd4fdf3-d7e1-4daa-8b61-974826eea831}englishName'], "–"),
                sortField: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{3cd4fdf3-d7e1-4daa-8b61-974826eea831}englishName',
                align: "CENTER"
              ),
              a!gridColumn(
                label: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{a1fe9d2e-a58d-4eb0-aeaa-38b2483b8373}passportNumber.properties.{displayName}displayName',
                value: a!defaultValue(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{a1fe9d2e-a58d-4eb0-aeaa-38b2483b8373}passportNumber'], "–"),
                sortField: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{a1fe9d2e-a58d-4eb0-aeaa-38b2483b8373}passportNumber',
                align: "CENTER"
              ),
              a!gridColumn(
                label: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{d0b5a5d5-0a08-418c-809d-50aa08b084f6}idNumber.properties.{displayName}displayName',
                value: a!richTextDisplayField(
                  value: {
                    a!richTextItem(
                      text: a!defaultValue(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{d0b5a5d5-0a08-418c-809d-50aa08b084f6}idNumber'], "–")
                    ),
                    char(10),
                    if(
                      isnull(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{0f980fb3-d970-4db1-a868-9752912a1d85}idExpirationDate']),
                      "",
                      a!richTextItem(
                        text: 'translation!{928bbc5b-607f-4b4f-9c71-300d36662982}BTRA Translation.{c042ed2c-7f99-4a77-89f2-bbd2cb8d564c}Expires' & char(160)
                      ),
                    ),
                    a!richTextItem(
                      text: if(
                        isnull(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{0f980fb3-d970-4db1-a868-9752912a1d85}idExpirationDate']),
                        "",
                        datetext(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{0f980fb3-d970-4db1-a868-9752912a1d85}idExpirationDate'], "dd/MM/YYYY")
                      )
                    )
                  },
                ),
                sortField: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{0f980fb3-d970-4db1-a868-9752912a1d85}idExpirationDate',
                align: "CENTER"
              ),
              a!gridColumn(
                label: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{64bf1560-7fdf-485e-9985-6140b9e5d5c4}requestStatusId.properties.{displayName}displayName',
                value: fv!row[
                  if(
                    userlocale(loggedInUser()) = "ar",
                  'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{00c40f13-edcd-46e3-a4b6-f3e66896446f}requestStatus.fields.{9204e821-e726-4a36-9087-d2d111f7d1e9}arabicValue',
                  'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{00c40f13-edcd-46e3-a4b6-f3e66896446f}requestStatus.fields.{1feecb17-76db-45c4-8dfe-a23a117f910d}englishValue'
                  )
                ],
                align: "CENTER",
                backgroundColor: if(
                  fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{00c40f13-edcd-46e3-a4b6-f3e66896446f}requestStatus.fields.{a1c2fbac-717b-4b5a-a09c-cb4c123fb064}id'] = 2,
                  "#2F80ED75",
                  "#FEF3C7A5"
                )
              ),
              a!gridColumn(
                label: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{92bbbb2f-8ef1-40b3-b1f2-a35cdc5f3d0a}addedBy.properties.{displayName}displayName',
                value: a!richTextDisplayField(
                  value: a!localVariables(
                    local!isUsernameNull: isnull(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{92bbbb2f-8ef1-40b3-b1f2-a35cdc5f3d0a}addedBy']),
                    local!isAddedOnNull: isnull(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{c5ec8ffd-bfac-411e-b3f5-b706eb31b446}addedOn']),

                  if(
                    and(
                      local!isUsernameNull,
                      local!isAddedOnNull
                    ),
                    "-",
                    {
                      a!richTextItem(
                        text: if(
                          local!isUsernameNull,
                          "–",
                          user(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{d9a8f61a-d1d9-4e99-bcb5-185121a5e727}addedByUser.fields.{SYSTEM_RECORD_TYPE_USER_FIELD_username}username'], "firstName") & " " & user(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{d9a8f61a-d1d9-4e99-bcb5-185121a5e727}addedByUser.fields.{SYSTEM_RECORD_TYPE_USER_FIELD_username}username'], "lastName")
                        )
                      ),
                      char(10),
                      if(
                        local!isAddedOnNull,
                        "–",
                        datetext(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{c5ec8ffd-bfac-411e-b3f5-b706eb31b446}addedOn'], "dd/MM/YYYY hh:mm a")
                      )
                    }
                  )
                  )
                ),                            
                sortField: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{c5ec8ffd-bfac-411e-b3f5-b706eb31b446}addedOn',
                align: "CENTER"
              ),
              a!gridColumn(
                label: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{14a67db3-7390-4043-a9b6-6155c410454f}modifiedBy.properties.{displayName}displayName',
                value: a!richTextDisplayField(
                  value: a!localVariables(
                    local!isUsernameNull: isnull(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{70d2f7fb-0bee-4b5f-8987-2f70b7bd9d1e}modifiedByUser.fields.{SYSTEM_RECORD_TYPE_USER_FIELD_username}username']),
                    local!isAddedOnNull: isnull(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{88223b21-208d-4e20-887c-057cdd40848e}modifiedOn']),
                    if(
                      and(
                        local!isUsernameNull,
                        local!isAddedOnNull
                      ),
                      "–",
                      {
                        a!richTextItem(
                          text: if(
                            local!isUsernameNull,
                            "–",
                            user(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{70d2f7fb-0bee-4b5f-8987-2f70b7bd9d1e}modifiedByUser.fields.{SYSTEM_RECORD_TYPE_USER_FIELD_username}username'], "firstName") & " " & user(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{70d2f7fb-0bee-4b5f-8987-2f70b7bd9d1e}modifiedByUser.fields.{SYSTEM_RECORD_TYPE_USER_FIELD_username}username'], "lastName")
                          )
                        ),
                        char(10),
                        if(
                          local!isAddedOnNull,
                          "–",
                          datetext(fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{88223b21-208d-4e20-887c-057cdd40848e}modifiedOn'], "dd/MM/YYYY hh:mm a")
                        )
                      }
                    )
                  )
                ),
                sortField: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{88223b21-208d-4e20-887c-057cdd40848e}modifiedOn',
                align: "CENTER"
              ),
              a!gridColumn(
                label: "",
                value: a!recordActionField(
                  actions: {
                    if(
                      fv!row['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{64bf1560-7fdf-485e-9985-6140b9e5d5c4}requestStatusId'] = 1,
                      {
                        a!recordActionItem(
                          action: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.actions.{b2aa6537-7764-4b12-9249-008a7d77db01}updateCustomerSetup',
                          identifier: fv!identifier
                        ),
                        a!recordActionItem(
                          action: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.actions.{3c09dfac-a823-48c3-affd-e0c861e2e8a6}deleteCustomerSetup',
                          identifier: fv!identifier
                        ),
                      },
                      null
                    )
                  },
                  display: "ICON",
                  style: "TOOLBAR"
                ),
                width: "NARROW",

              )
            },
            initialSorts: {
              a!sortInfo(
                field: 'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{c5ec8ffd-bfac-411e-b3f5-b706eb31b446}addedOn'
              )
            },
            refreshAfter: "RECORD_ACTION",
            validations: {},
            shadeAlternateRows: true,
            pagingControls: "ROW_COUNT"
          )
        }
      )
    },
    marginBelow: "STANDARD",
    divider: "NONE"
  )
}
)

then I call it in here:

a!localVariables(
  local!tab: "ACTIVE",
{
  a!columnsLayout(
    columns: {
      a!columnLayout(
        contents: {
          a!buttonArrayLayout(
            buttons: {
              a!buttonWidget(
                label: "Active Customers",
                value: "ACTIVE",
                saveInto: local!tab,
                color: "#161656",
                style: if(
                  local!tab = "ACTIVE", 
                  "SOLID",
                  "GHOST"
                )
              )
            },
            marginBelow: "NONE",
            align: "START"
          ),
          a!buttonArrayLayout(
            buttons: {
              a!buttonWidget(
                label: "Archived Customers",
                value: "ARCHIVED",
                saveInto: local!tab,
                color: "#161656",
                style: if(
                  local!tab = "ARCHIVED", 
                  "SOLID",
                  "GHOST"
                )
              )
            },
            marginBelow: "NONE",
            align: "START"
          )
        },
        width: "NARROW"
      ),
      a!columnLayout(
        contents: {
          if(
            local!tab = "ACTIVE",
            rule!BTRA_LSEC_ActiveCustomerSetupList(),
            rule!BTRA_LSEC_ArchivedCustomerSetupList()
          )
        }
      )
    }
  )
}
)

 

mathieud0001
mathieud0001
Genius
Nov 8, 2026 2:35 PM UTC

This looks fine

What does your Record Action / Process look like?

baraaa100844Author
New Participant
Nov 8, 2026 2:42 PM UTC

process model:

 

script task:

 

expression rule: 

 

a!localVariables(  

  local!now: now(),
  local!isUpdate: a!defaultValue(ri!isUpdate, false),

  local!step1: if(
    not(local!isUpdate),
    a!update(
      data: ri!customerDetails,
      index: {
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{92bbbb2f-8ef1-40b3-b1f2-a35cdc5f3d0a}addedBy',
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{a89f084a-bb8a-4928-ae79-44db9a86f82b}customerAddressSetup.fields.{4a2002d2-2624-4fa7-aa6a-05b934e0fe1c}addedBy',
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{af52bfd9-714b-41c3-b6d4-ac7341719c32}customerWorkplace.fields.{1f49926a-dc28-46c0-9b27-567b98d41bbf}addedBy',
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{1bea42f6-dd92-48a9-b49f-8c80d71ee86c}customerClosePersonSetup.fields.{83c15553-7e74-474f-83c2-eaad0a8b84de}addedBy',
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{c5ec8ffd-bfac-411e-b3f5-b706eb31b446}addedOn',
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{a89f084a-bb8a-4928-ae79-44db9a86f82b}customerAddressSetup.fields.{91b8b9cd-15ef-43b0-9db7-8e38e64017a5}addedOn',
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{af52bfd9-714b-41c3-b6d4-ac7341719c32}customerWorkplace.fields.{c3280db0-9003-4db4-9a41-8e39cacdda5e}addedOn',
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{1bea42f6-dd92-48a9-b49f-8c80d71ee86c}customerClosePersonSetup.fields.{48f7bc1a-5055-422c-b354-3c21706a2aa1}addedOn'
      },
      value: {
        repeat(4, ri!user),
        repeat(4, local!now)
      }
    ),
    ri!customerDetails
  ),

  local!step2: if(
    local!isUpdate,
    a!update(
      data: local!step1,
      index: {
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{14a67db3-7390-4043-a9b6-6155c410454f}modifiedBy',
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{a89f084a-bb8a-4928-ae79-44db9a86f82b}customerAddressSetup.fields.{14d09c50-5b7b-46be-b97e-aa4e7b3b8e47}modifiedBy',
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{af52bfd9-714b-41c3-b6d4-ac7341719c32}customerWorkplace.fields.{29015f06-d9bd-489c-987f-b11fa2f5718e}modifiedBy',
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{1bea42f6-dd92-48a9-b49f-8c80d71ee86c}customerClosePersonSetup.fields.{f4dbc2a0-d8ac-4f17-80e3-db3079ae4be0}modifiedBy',
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{88223b21-208d-4e20-887c-057cdd40848e}modifiedOn',
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{a89f084a-bb8a-4928-ae79-44db9a86f82b}customerAddressSetup.fields.{3dfc4789-d19f-4827-91b6-b44e39f304ca}modifiedOn',
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{af52bfd9-714b-41c3-b6d4-ac7341719c32}customerWorkplace.fields.{3729f9b7-08bd-407a-8a18-f69032adc429}modifiedOn',
        'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{1bea42f6-dd92-48a9-b49f-8c80d71ee86c}customerClosePersonSetup.fields.{73816c9b-563b-4e7b-92fe-f21bd930d1a5}modifiedOn'
      },
      value: {
        repeat(4, ri!user),
        repeat(4, local!now)
      }
    ),
    local!step1
  ),

  local!step3: a!update(
    data: local!step2,
    index: {
      'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{aa5f4f4c-1536-402c-a7ad-6de8fa52d019}hasDualCitizenship',
      'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{583a3bc1-49a2-4010-a415-b02d7c033c54}isPolitical'
    },
    value: {
      a!defaultValue(local!step2['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{aa5f4f4c-1536-402c-a7ad-6de8fa52d019}hasDualCitizenship'], false),
      a!defaultValue(local!step2['recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{583a3bc1-49a2-4010-a415-b02d7c033c54}isPolitical'], false)
    }
  ),

  a!update(
    data: local!step3,
    index: {
      'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{2414c5f6-f002-4e90-9e39-cfa3bf05ed27}isActive',
      'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{a89f084a-bb8a-4928-ae79-44db9a86f82b}customerAddressSetup.fields.{c2c40919-04b0-4de8-a976-6aea349f5a1f}isActive',
      'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{af52bfd9-714b-41c3-b6d4-ac7341719c32}customerWorkplace.fields.{44ee29d7-249b-445f-afff-94e49100290f}isActive',
      'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.relationships.{1bea42f6-dd92-48a9-b49f-8c80d71ee86c}customerClosePersonSetup.fields.{f305698d-d23e-4fc2-9f38-c8d6b7e643e9}isActive',
      'recordType!{0d7d290c-fb5a-4df3-a68f-b786929fba4f}BTRA Customer Setup.fields.{64bf1560-7fdf-485e-9985-6140b9e5d5c4}requestStatusId',
    },
    value: {
      repeat(4, true),
      if(
        ri!save,
        1,
        2,
      )
    }
  ),  
)

 

mathieud0001
mathieud0001Answer
Genius
Nov 8, 2026 2:45 PM UTC

Your process is not chained

  • Double click on the arrrows
  • make sure each arrow is chained
    baraaa100844Author
    New Participant
    Nov 8, 2026 2:49 PM UTC

    oh wow, it worked.

    I searched and the only thing I found about chaining is the check box in start node, thank you so much

      stefanhelzle0001
      stefanhelzle0001
      Brainy
      Nov 8, 2026 8:39 PM UTC

      Some more info on chaining: https://appian.rocks/2024/07/29/process-in-chains/

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