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April 8, 2024
Solved

Record is not shown in a record type

  • April 8, 2024
  • 3 replies
  • 1 view

Hi, i would like to know what are the possible reasons why a record is not shown in a record type.

Record Type is connected to a data store. This specific row does exist in the database, but is not shown in a record type.

Thank you.

    Best answer by davidj137213

    The most common cause is that the record is not synchronized

    Go to sync History and click in Start full Sync

    3 replies

    davidj137213
    Brainy
    April 8, 2024

    The most common cause is that the record is not synchronized

    Go to sync History and click in Start full Sync

    venkatrea696188
    April 8, 2024

    Adding one more, Source filter (If you have any) . Make sure the record meets source filter

    shubhama926776
    Brainy
    April 8, 2024

    Check Below Points if after sync also it’s not showing.
    User Permissions: Users can only see records associated with record types assigned to their profile.
    Record Filtering: A filter might be applied to the record list that excludes the specific record.
    Record Visibility: Record visibility rules might restrict which records are displayed based on certain criteria.

    शुभम्