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gokulv299689
Participating Frequently
September 21, 2026

Record list export fails when record has Translation String field (`translationProperties is null`)

  • September 21, 2026
  • 3 replies
  • 24 views

 

Hi all,

Has anyone run into this with record list export where record has a column type Translation String field?

I have a record type where one of the columns (e.g. `Label`) is of type Translation String. When I use the standard Download option on the record list, the export fails with:

Query has failed: Cannot invoke "java.util.Map.get(Object)" because "translationProperties" is null

A few important details:

- The record list itself renders fine in the UI; only the Excel/CSV download fails.
- The error happens even if:
- The Translation String column is not selected as a visible column on the record list, or  
- The current filter returns only rows that don’t have Translation String values.
- I see the same behavior on another record type that also has a Translation String column.

It looks like the export logic is trying to read some internal `translationProperties` metadata for the Translation String field and finds it `null`, but I’m not sure what in the configuration would cause that.

Has anyone:

- Successfully exported a record list that includes a Translation String field?
- Seen this specific `translationProperties is null` error before?
- Found a workaround or configuration change (e.g., on the field, record list, or translations) that avoids it?

 

Thanks!

    3 replies

    stefanhelzle0001
    Brainy
    September 21, 2026

    This sounds weird. I suggest to open a support case.

    mathieud0001
    Brainy
    September 21, 2026

    Which version?

    gokulv299689
    Participating Frequently
    September 22, 2026

    26.6