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purvajab0002
Inspiring
January 30, 2024
Solved

Record type - Data

Hi Team,

I have a record type for orders and it is pointing to orders table from maria DB. The data in the record type is not matching with the data in the DB, what could be the scenarios?

    konduruc733182
    konduruc733182Answer
    Inspiring
    January 30, 2024

    Hello [mention:b76d2763698d4903be0a9d84166776d9:e9ed411860ed4f2ba0265705b8793d05] 

    Can you check if any filters are applied in the source filter configuration of the RecordType?

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    6 replies

    harshm4411
    harshm4411
    Participating Frequently
    January 30, 2024

    Hey,
    Please verify the data source is correct.
    or If the data is not visible in the record but is visible in the database, you should sync the record.

      purvajab0002Author
      Inspiring
      January 30, 2024

      Yes, the data source is poiniting to the correct table and only few records from that table are missing. And Record type is also synced.

      konduruc733182
      konduruc733182Answer
      Inspiring
      January 30, 2024

      Hello [mention:b76d2763698d4903be0a9d84166776d9:e9ed411860ed4f2ba0265705b8793d05] 

      Can you check if any filters are applied in the source filter configuration of the RecordType?

        stefanhelzle0001
        stefanhelzle0001
        Brainy
        January 30, 2024

        What do you mean with "not matching"? Can you explain in more detail?

        purvajab0002Author
        Inspiring
        January 30, 2024

        The record count was not matching because of the filter

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