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August 22, 2024
Question

recordAction link in email

  • August 22, 2024
  • 1 reply
  • 0 views

Hi Champs,

There is a requirement where we need to send a link to the user so that they can directly click the record action instead of record summary page.

Is it possible?

Regards,

Ghanashyam

1 reply

mikes0011
Brainy
August 22, 2024

It may be possible (using workarounds or hacks or similar) but I don't think it's supported.  I think the supported way might be to send a URL to a portal page (with included parameters for individualization, if needed), where the only option on that portal page is to start / proceed with a process that ultimately starts the record action (you'd need to experiment a little to get exactly what the supported sequence is here).