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devarnenis2638
devarnenis2638
June 4, 2025
Question

Recover Deleted Documents

  • June 4, 2025
  • 5 replies
  • 0 views

Is there any way to recover deleted documents in Appian Environment. We had the docids for the deleted objects, Is it possible to recover them? 

    5 replies

    shubhama926776
    shubhama926776
    June 4, 2025

     Contact Appian Support immediately with your document IDs. In some cases, they may be able to recover documents from backups if the deletion was recent.

    varuntejg243705
    varuntejg243705
    June 4, 2025

    Hi  [mention:54dbd0c9e16846aba7aa0ad377e6fba0:e9ed411860ed4f2ba0265705b8793d05]  ,

    It is not recoverable via Appian’s standard functionality — even if you still have the docId (becomes Invalid), but Appian Support may help you recovering if it's recently deleted.

    My suggestion is to soft delete the documents, just making isActive to false, store the docIds into db and check the validations while using them in any data.

    devarnenis2638
    devarnenis2638Author
    June 5, 2025

    Thanks for you inputs [mention:9861aef97eb2483a8b76175d9eda1e37:e9ed411860ed4f2ba0265705b8793d05] [mention:3f9551bc38d94a79ae62f9d520dbad6d:e9ed411860ed4f2ba0265705b8793d05] ,

    I contacted the support team and the conclusion is we cannot recover deleted docuemnts

      varuntejg243705
      varuntejg243705
      June 5, 2025
      My suggestion is to soft delete the documents, just making isActive to false, store the docIds into db and check the validations while using them in any data.

      Always follow this approach when you want to delete documents, you will never use the actual document present in appian, instead you disable it.

      If you still want to know about the process of soft deleting let me knoW!

      devarnenis2638
      devarnenis2638Author
      June 5, 2025

      Sure, Will definetly look into the Approach, Thank you

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