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laxmipavanik0001
May 17, 2025
Question

Related to forms

  • May 17, 2025
  • 1 reply
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I have a workflow consisting of three forms: Customer Details, Address, and Health Care Details.

  1. Customer Details Form: After filling out this form, I save the information to the customer table via an API call. If this operation is successful, I proceed to the next form. If it fails, I delete the customer entry from the table.

  2. Address Form: Upon successful submission of the customer details, I fill out and submit the address form.

  3. Health Care Details Form: After successfully submitting the address form, I proceed to the health care details form. However, if an error occurs while saving the health care details to the table (for instance, a failure in the write operation), and no entry is created in the health care details table (which uses the customer ID as a foreign key), I need to delete the previously saved entries in both the customer and address tables to maintain data consistency.

The challenge is that if a node fails during this process, Appian halts further execution, making it difficult to continue the workflow or perform cleanup operations.Any solution to solve this ..?

    1 reply

    mathieud0001
    mathieud0001
    May 17, 2025

    For the API call you just need to store the response (with error code) and manage with a XOR node on the exit. As for Write Records node there is a Pause On Error input parameter that allows you to have it continue past the node and allow you to catch and manage the error.

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