Sync Record Data from another environment

5 replies
32 views

Hello,

Let's say I'd like to sync a specific Record Type data from Production environment to a lower environment. Is it achievable?

mathieud0001Answer

Genius

I normally don't advise copying data from production into lower environments unless you obfuscate the data to make it unrecognizable. If it's a specific table that you're looking for, I would assume that it could be reference data in which I case it would be OK.

If you were to do it, you would simply need export your data via the DB console, insert it into your table and run a full sync on the Record in your lower environment.

mathieud0001Answer

Genius

I normally don't advise copying data from production into lower environments unless you obfuscate the data to make it unrecognizable. If it's a specific table that you're looking for, I would assume that it could be reference data in which I case it would be OK.

If you were to do it, you would simply need export your data via the DB console, insert it into your table and run a full sync on the Record in your lower environment.

witoldw0001Author

Known Participant

The premise is to send issue tickets and bug reports directly to an interface in the Development environment, so that there is no need to access the Production environment. What do you think?

stefanhelzle0001

Brainy

No good idea. Dev is for development. Operations support is part of the production environment.

I see two options.

1) Build a dedicated support site in your application showing whatever you need. But do this on PROD.

2) In case we are talking about Appian Ops, send process alerts to the inbox of your IT ticket system and manage incidents there.

stefanhelzle0001

Brainy

The synced data in Appian is just a copy and not the real source. The source is either a database or an integrated system. You will have to copy the data in the real source and then trigger a manual sync.

Sign up

Login with SSO

Login to the community

Login with SSO