Skip to main content
June 26, 2025
Question

System Generated Error when user click on Record Action

  • June 26, 2025
  • 2 replies
  • 0 views

when user with basic permission they click on  Record action they got  above error ,If same scenario try by myself with administrator permission  it's work fine for me , Basic user have appropriate security permission for Record access and actions  

Note: If we think it is related to access issue either we get 401 or 403 issues but it get's different one 

2 replies

shubhama926776
June 26, 2025

Have you added that basic user to application level users group?

Check this documentation:
https://docs.appian.com/suite/help/25.2/application-settings.html

venkatrea696188
June 26, 2025

Check Tomcat logs to find more about the issue