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April 2, 2025
Question

Issue with Multiple Values in Process Report Affecting Active Process ID Query

  • April 2, 2025
  • 3 replies
  • 0 views

Hi everyone,

We have configured a process report to retrieve all active processes.

Additionally, we have a query to obtain the active process ID for each case based on the Case ID.

However, we are encountering an issue where multiple values are appearing in the column of the process report (mapped pv value for column in process report). As a result, some of the active process IDs are not being queried correctly.

Could someone please help us understand why multiple values are appearing in the process report? Is it because the process report contains the value changes from the process history?

3 replies

mathieud0001
April 2, 2025

This can occur if you are querying a process that has sub processes. Did you try setting "Include data from sub-processes" to no.

April 3, 2025

Thanks [mention:f5e81b8502fa4e77ad12697686a4fc56:e9ed411860ed4f2ba0265705b8793d05]  , after we set to "No" we dont see any duplicate values and also we see process variables related to the process model added in the report.

stefanhelzle0001
April 3, 2025
see process variables related to the process model added in the report

What exactly do you mean by that?