Question

Issue with Related Actions in Record dashboard

Forum|Forum|4 years ago
March 4, 2022
5 replies
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hey all,

There is one bug that I need to have fixed: Whenever someone opens a request the form does not open anymore in the record tab. Instead the user has to navigate to the tab “tasks”, refresh the window, and only then the form appears. Why is this happening?

Instead of opening directly the form here directly :

I have to go to the task tab to see the form itself.

Kind Regards,

Victoria

stefanhelzle0001

If you need the first form to be shown to the user directly, I suggest to use the process start form feature.

docs.appian.com/.../process-model-object.html

victoriab0001Author

I have the cases that works. It used to work before, now its just redirecting the task to the task tab instead opening directly on the actions tab.

stefanhelzle0001

You need to enable chaining on all connections up to the first user input task in the process.