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V
varads1506
July 25, 2025
Question

Appian RPA agent not coming online

  • July 25, 2025
  • 1 reply
  • 0 views

Appian RPA agent not coming online in spite of the satisfying the conditions about Java environment jdk 17. It used to be up but suddenly stopped working triedreinstallation as well.

1 reply

K
kapils024874
July 28, 2025

Can you try unistalling the previous RPA installer from your system and try installing a fresh one?

I'll provide you the  steps to Reinstall and Reconnect Appian RPA Agent:

Step 1: Uninstall the existing Appian RPA Agent from your system.

Step 2: Go to the following folder and delete it:
C:\Users\userName\AppData\Local\AppianRPA

    If the folder doesn’t delete, just restart your system and try again.

Step 3: Delete any previously downloaded agent installation files from your Downloads folder.

Step 4: Open the Appian RPA Operational Console.

    If a robot is already created, click on its name.

    If not, create a new robot.

Step 5: On the robot page, click "Manage Connections".

Step 6: Click "Download Installer" and extract the zip file.

Step 7: Run the installer.

    Do not check the box for “Enable auto sign in.”

Step 8: After installation is complete, wait for 2 minutes.

    The robot icon should appear in your system tray automatically.

Step 9: If the icon does not appear, manually start the agent by:

    Going to: C:\Users\userName\AppData\Local\AppianRPA

    Double-click the AppianAgent.exe file-------if still your facing problem , send screenshot

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