Question
Attended RPA Bot on VDI: Installation/Config for User-Present Scenario with Browser + Prox Card 2FA
Attended RPA Bot on VDI: Installation/Config for User-Present Scenario with Browser + Prox Card 2FA
I need clarity on the specific installation and configuration requirements for the RDP Agent when running an attended bot on a VDI where:
- The user must be physically logged into the VDI session
- The bot interacts with a browser to access an external site
- The user manually enters personal credentials (not stored in Appian) + uses a prox card for 2FA
- The user clicks a button in Appian to trigger the bot
- (Note: Other use cases run different scripts on the same bot in unattended mode)
Question: How does the attended, user-present requirement change the RDP Agent installation, VDI setup, and bot configuration compared to a standard unattended setup? Specifically:
- RDP Agent install location (user profile vs. machine-wide)?
- VDI session requirements (persistent? console vs. RDP? interactive session needed?)
- Browser automation (does the browser need to run in the user’s session? Any restrictions with Chrome/Edge in VDI?)
- Prox card 2FA handling (can the bot wait/pause for user input during authentication?)
- Security/permissions (does the agent need to run as the logged-in user?)
Looking for official guidance or field-tested configs—thanks!