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7 replies

davidj137213
Brainy
Dec 1, 2023 6:52 PM UTC

There is no try/catch in Appian, but you can implement an error manager in your process working with the timer event and the Appian API

nicolasAuthor
Participating Frequently
Dec 2, 2023 10:45 AM UTC

I'm talking about Appian RPA. Do you know any action to handle unexpected errors from third-party applications?

sriramk5349
Inspiring
Dec 5, 2023 5:03 AM UTC

Hi [mention:cf63013e189d4396bcbd697f49626cbc:e9ed411860ed4f2ba0265705b8793d05] ,

Please go through this link here. Few best practices are given for business exceptions and unplanned exceptions. Those might help you.

stefanhelzle0001
Brainy
Dec 1, 2023 8:15 PM UTC

That does not exist in Appian. And is also not necessary, at least not in my 14 years of experience.

nicolasAuthor
Participating Frequently
Dec 2, 2023 10:44 AM UTC

I'm talking about Appian RPA. Is there any action useful for this case?

stefanhelzle0001
Brainy
Dec 2, 2023 1:34 PM UTC

I am not doing much RPA. Maybe the documentation helps.

docs.appian.com/.../design-patterns.html

Employee
Dec 4, 2023 2:39 PM UTC

There is not such a low-code method in RPA, but all system exceptions will result in a failed robotic task execution. If you're initiating the task from a process model, you can handle these failures using the output of the Execute Robotic Task smart service and do your error handling accordingly in process.