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nikhilp3437
April 24, 2024
Question

Getting Appian RPA Recording Error Like 'Unsupported element: Text, Interactions wont be recorded' with Windows(WPF) application

  • April 24, 2024
  • 2 replies
  • 0 views

I am getting below error when try to navigate through various Windows(WPF) app controls. Can any once please help to resolve this issue?

Getting stuck in recording due to this error and tried many things but nothing seems working.

And this error is coming on various control like text, Toolbar etc.

2 replies

srmm0001
srmm0001
April 25, 2024

Hi,

Ensure that your Appian RPA is up to date, as the latest versions often have enhanced support for WPF applications.

It's crucial to confirm that the WPF application has been designed with UI accessibility features in mind; this can significantly influence the RPA tool's interaction capabilities.

In the Appian RPA tool, check and modify the settings if necessary to ensure they align with the requirements for WPF application compatibility.

When dealing with UI elements that the recorder does not support, consider alternative methods of interaction such as navigating through controls using keyboard shortcuts and tab orders, employing image recognition to identify UI elements, or utilizing coordinate-based clicks for static layouts.

In instances where the recorder falls short of capturing certain elements, writing custom scripts may be required to enable the necessary interactions.

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nikhilp3437Author
April 26, 2024

Thank you very much for your answer. We have tried multiple WPF application and all having the similar issue. Can you please confirm which settings we can check to do the alignment with WPF application? Do we have any specific settings for this kind of application? Once again than you for your brief description.

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