Skip to main content
nivedhithas0432
nivedhithas0432
Inspiring
Sep 18, 2023 10:58 AM UTC
Question

I'm having Incompatible issues while testing the existing bot

I was trying to test a existing bot(the bot is in Appian RPA 9.2.0/Appian 23.2) in latest version of Appian RPA9.3.0/Appian 23.3 at the time it shows Incompatible issue so I delete the Existing Agent (Robot) and Create a New Agent in latest version of RPA and uses Robot Pool for creating Robotic task(bot) for newly creating bot's its works fine,  But it doesn't works for old version bots even i change its permission tags  I can't able to add them in Robot pool because already existing Bots doesn't appear in Robot pool space  ?

5 replies

nivedhithas0432
nivedhithas0432Author
Inspiring
Oct 18, 2023 11:14 AM UTC

This Issue has been resolved by configuring the General Information > Robot pool > add robot pool which contain Current Active Agent (Robot).

Remember While creating a  Robotic Task (BOT) add Robot pool which contains Current Active Agent (Robot)

    kunals5028
    Known Participant
    Feb 2, 2024 11:38 AM UTC

    can you please elaborate the steps you used to achieve this?

    venkatrea696188
    venkatrea696188
    Inspiring
    Feb 2, 2024 12:03 PM UTC

    We can't directly assign Tasks to a Robot . You need to create Robotic Pool First and You can call that  in General information Tab  or at the time of creation. 

    If you want to run your Robotic Task the following conditions needs to be met..

    1.   Robot needs to be up and running   https://docs.appian.com/suite/help/21.1/rpa-8.9/components/robots.html
    2. Your Task must be assigned to robot (Robotic Pool comes into picture here)  
    3. Mandatory Permission Tags needs to be defined to Task  and robot viceversa  https://docs.appian.com/suite/help/21.1/rpa-8.9/components/security.html#assign-or-edit-permissions
      Terms & ConditionsAccessibility statement