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October 22, 2021
Question

Regarding Interacting with the browser page

  • October 22, 2021
  • 3 replies
  • 0 views

Greetings,

I am a starter in Appian RPA and I got stuck in a small place where I am unable to interact with the browser component.

The Problem is as follows:

My primary objective is to open a website i.e https://zoom.us/signin using the " Open Browser method " under the browser module.

Entering Username and password in that website using " Interact with element " method  under browser module

Press the sign-in button --- where the problem occurred.

In order to press the button, we need to know the name of the element and I am unable to find any name on the inspect page. To try with the tag name I have tried by giving the name of the div in which the button places but yet not working.

The common issue that I am getting is "Unable to interact with the element because the component is currently hidden or disabled "

I have also tried pressing enter shortcut but I got ERROR:401.

SO I am kindly requesting you to help me out in this scenario where the name of the component does not exist, what do we have to do?

3 replies

danny.verb
October 22, 2021

Make sure to check the box, "scroll to element' which helps the bot find hidden page elements. A few other solutions are to use 'Press keyboard shortcuts' and tab over to the sign-in button and then press enter.

October 25, 2021

Greetings,

As you suggested I have tried using the press enter button but again I am getting the same error " Error: HTTP 401 Error "  and i also tried giving the button class name "btn-primary" but yet I am gettings the same result.

please find the below attached image to go through the error

November 12, 2021

Hi,

You can try task recorder available in Appian RPA for web based ui to fetch the correct selectors.

Regards,

Mukesh