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Participating Frequently
Oct 22, 2021 5:46 AM UTC
Question

Regarding Interacting with the browser page

Greetings,

I am a starter in Appian RPA and I got stuck in a small place where I am unable to interact with the browser component.

The Problem is as follows:

My primary objective is to open a website i.e https://zoom.us/signin using the " Open Browser method " under the browser module.

Entering Username and password in that website using " Interact with element " method  under browser module

Press the sign-in button --- where the problem occurred.

In order to press the button, we need to know the name of the element and I am unable to find any name on the inspect page. To try with the tag name I have tried by giving the name of the div in which the button places but yet not working.

The common issue that I am getting is "Unable to interact with the element because the component is currently hidden or disabled "

I have also tried pressing enter shortcut but I got ERROR:401.

SO I am kindly requesting you to help me out in this scenario where the name of the component does not exist, what do we have to do?

3 replies

danny.verb
Employee
Oct 22, 2021 3:11 PM UTC

Make sure to check the box, "scroll to element' which helps the bot find hidden page elements. A few other solutions are to use 'Press keyboard shortcuts' and tab over to the sign-in button and then press enter.

Participating Frequently
Oct 25, 2021 3:51 AM UTC

Greetings,

As you suggested I have tried using the press enter button but again I am getting the same error " Error: HTTP 401 Error "  and i also tried giving the button class name "btn-primary" but yet I am gettings the same result.

please find the below attached image to go through the error

Inspiring
Nov 12, 2021 3:01 PM UTC

Hi,

You can try task recorder available in Appian RPA for web based ui to fetch the correct selectors.

Regards,

Mukesh