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juanenriquea8283
January 19, 2025
Question

Robot Error When Pressing the Button to Save Changes

  • January 19, 2025
  • 2 replies
  • 0 views

Hello,
I am implementing a robot that performs user validation on an online portal. Upon completing the validation, it should press the button to save changes. When I run this robotic task from the object, it works correctly and saves the changes. However, when I execute it from a process model, which runs a previous robotic task before this one, the page gets stuck, showing that the changes are being updated, but nothing is saved. The process hangs.

I have already implemented mouse movements and 12-second pauses, but nothing has worked. What do you recommend doing? Could the portal be implementing some kind of validation to detect bots?

Thank you.

2 replies

miguelangel.carnero
miguelangel.carnero
April 7, 2025

Hi [mention:8642ea744728421abbf972c1cce1e5d1:e9ed411860ed4f2ba0265705b8793d05] could you address this issue? With that information is difficult to determine potential causes, if it is still happening, Were you moving variables from the PM to the Robotic Tasks, maybe it's something related to input/output variables. You can also share here the error logs for us to give a look, ok?

srmm0001
srmm0001
April 12, 2025

Before clicking the Save button, add a browser refresh (

          Action-Press Keyboard Shortcuts-

  • Modifier Keys: Ctrl

  • Additional Keys: Characters → enter r

  • Interaction: Press and release keys

step followed by another Wait for Element-Use default max wait time---

or

Try to Please enable the screenshot option for that action and share it

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