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mayuris2867
October 6, 2023
Question

Robot Status is Offline

  • October 6, 2023
  • 4 replies
  • 0 views

I have installed the installer and Java V6.0 as well but not able to make my robot online in Appian. Can someone please help me to get my robot online?

    4 replies

    sriramk5349
    sriramk5349
    October 23, 2023

    Hi [mention:e191cb98f5cc40c898cef403c4144485:e9ed411860ed4f2ba0265705b8793d05], Java 8 or higher must be installed in the host machine.

    System Requirements

    A
    anjalim918645
    November 2, 2023

    Hello mayuris2867,


    As mentioned in RPA Documentation, If you're using a Windows-based resource, download the .msi Java installer.
    please install this and try it.

    link- https://www.oracle.com/java/technologies/downloads/#jdk20-windows


    K
    kunalg014622
    November 9, 2023

    Hi mayuris ,

    Please try by deleting existing robot and create a new robot with same name and install the RPA installer again.

    Thanks.

    G
    gopalt0943
    November 22, 2023

    Hi [mention:820aeac5ee974c30aa6796db333d5e06:e9ed411860ed4f2ba0265705b8793d05] 

    Please follow these steps to address the issue:

    1. Delete the current robot from Appian.

    2. Create a new robot with the same name you used for the previous one, as suggested earlier.

    3. Download the installer again and run it on your machine.

    4. If the robot is still unresponsive, verify the Java version installed on your machine to ensure it meets the Appian requirements.

    5. If the issue persists, consider reinstalling the robot with the correct Java version.

    These steps should help resolve the problem and get your robot back online. If you encounter any further issues, please reach out for additional assistance.

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