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February 5, 2025
Question

RPA Smart service is not executing in the process model

  • February 5, 2025
  • 3 replies
  • 0 views

Hi All,

I created an RPA task and placed it in the process model, but it is not executing in the RPA instance.

can anyone give me the solution.

    3 replies

    mpoojas0001
    February 5, 2025

    Hi [mention:68ba39c81d2749abb19e813900e62964:e9ed411860ed4f2ba0265705b8793d05] ,

     Ensure that the RPA Task is properly placed in the Process Model OR

    Check if the process flow is correct and if any conditions or gateways are preventing execution OR

    Ensure the user running the process model has the necessary permissions to trigger the RPA task.

    mpoojas0001
    February 5, 2025

    [mention:68ba39c81d2749abb19e813900e62964:e9ed411860ed4f2ba0265705b8793d05] , Also check this https://docs.appian.com/suite/help/24.4/rpa-9.10/troubleshoot.html

    venkatrea696188
    February 5, 2025

    Is Bot online and have you checked all the configurations from bot side are done ??

    And in process Is it throwing any error ?? Check tomcat logs  just like pooja mentioned i am assuming it's something related to permissions of the particular node