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roopalir095218
New Participant
Mar 9, 2021 11:59 AM UTC
Question

Which outlook version is best for all operations for Appian RPA

facing  the error with outlook version - 2016 pro

[ERROR] 2021-03-09 11:43:43 13s (0h) - com.novayre.jidoka.outlook.api.exception.JidokaMsOutlookException: Invoke of: SaveAsFile
Source: Microsoft Outlook
Description: Cannot save the attachment. The path does not exist. Verify the path is correct

Is there any specific version on which all operations will work fine as with 2016 pro we have an issue with saving attachments?

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_win10-mso_o365b/outlook-path-does-not-exist-verify-the-path-is/37bf4802-dc8d-4e29-8f10-75af043db712

1 reply

mukeshr0002
Inspiring
Apr 26, 2021 7:27 AM UTC

Hi Roopali,

Based on error it seems you have some path issue in agent bot running. With 2016 most of the operations worked fine however if you still face issue then try 2013 as most of the bots I developed with this outlook versions running fine.

Regards,

Mukesh

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