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KB-XXXX Deactivated "adhoc workflow" user present after upgrading to Appian 19.1 or newer


After upgrading to Appian 19.1 or newer, a deactivated user with the username workflow appears in the Users section of both the Appian Administration Console and Appian Designer:


In Appian 19.1 and newer, changes to the Appian engines publish all users to all engines in the environment. As a result, this previously hidden internal user account is visible in user listings.

Since the user account is deactivated, it is not possible to use this account for any interaction with the environment. Thus, no action is required and the user should be left in its original deactivated state.

A request to hide the account has been submitted to the Appian Product Team as AN-130504.

Affected Versions

This article applies to Appian 19.1 and newer.

Last Reviewed: June 2019