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DRAFT KB-XXXX Rotatelogs.exe error on Tomcat startup

Symptoms

>When starting Tomcat via start-appserver.bat on Windows,the startup fails with a rotatelogs.exe system error:

The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.

Action

Download and install Visual C++ Redistributable for Visual Studio 2015 via Microsoft.com on the affected Tomcat server.

Affected Versions

This article applies to Appian 18.3 and later.

Last Reviewed: July 2019