KB-2130 Gateway nodes executed multiple times only appear once in the Process Nodes tab with inaccurate duration times

Symptoms

When viewing a process instance, gateway nodes only appear once in the "Process Nodes" tab of "Process Details," even when executed multiple times within a single process instance. Additionally, the duration time is inaccurate or longer than expected for these nodes.

Cause

Gateway nodes will only appear once in the "Process Nodes" tab when executed multiple times. If a gateway node is executed more than once, the duration will be calculated from the start of the first instance to the end of the last instance. Gateway nodes executed once will have a duration that reflects the execution time for that particular node.

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-136140.

Action

There is no action or workaround currently available for this issue. If you are facing this issue, please open a support case with Appian describing the business impact of this behavior.

Affected Versions

This article applies to all versions of Appian

Last Reviewed: June 2020

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