Appian's self-service alert functionality enables customers to manage specific environment alerts by providing the tools for immediate action. These alerts focus on customer-driven actions, allowing you to resolve issues directly without external dependencies.
Self-Service Alerts provide immediate visibility into issues affecting your Appian Cloud environment, offering clear and actionable steps to resolve them on your own timeline. This functionality ensures faster resolution times, reduces the need for back-and-forth communication, and grants you greater control over your environment.
Additionally, the ability to view both active and resolved alerts provides higher traceability for your cloud environment. This history allows you to track past issues and maintain a clear record of environment health and maintenance.
Note: Appian continuously enhances our alerting capabilities as features evolve. This document is updated regularly to reflect these improvements. To stay informed, we recommend enabling notifications by selecting More > Turn Notifications On at the bottom of this page. You can also find the Last Reviewed date in the footer.
This article applies to all versions of Appian Cloud.
Last Reviewed: April 2026