KB-1354 IdP-initiated SAML login redirects to SAML test result page

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

When opening a new tab after logging into Appian as a SAML-enabled user, the following message appears:

Authentication was unsuccessful.
Reason: Unexpected error occurred during SAML authentication test. 
Close this window and return to Appian Administration Console.

Additionally, the URL will read <APPIAN_HOME>/suite/saml/AssertionConsumer

Cause

This issue has been resolved via AN-85424 in Appian 17.1 Hotfix Package E and Appian 17.2.

Action

Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

As a workaround, change the URL to the preferred destination after the error page has rendered, such as <APPIAN_URL>/suite/tempo.

Affected Versions

This article applies to Appian 17.1 and later. 

Last Reviewed: July 2017

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