KB-1677 Uploading a new version of a document with editor rights on folder causes rollback

Symptoms

Uploading a new version of a document fails and throws an Unable to acquire write connection error in the application server log. In addition, the following error is seen on the user interface:

In addition, several *rollback.l files are created in the <AE_HOME>/logs/ directory.

Cause

This issue has been addressed via AN-101987 in the following hotfixes/versions:

• Appian 17.4 Hotfix Package E 
• Appian 18.1 Hotfix Package A

Action

Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Affected Versions

This article applies to Appian 17.4 and 18.1.

Last Reviewed: August 2018