When the Health Check run begins, it fails on the data collection step with an "Invalid Community credentials" error:
Alternatively, while trying to save the Health Check account credentials in the Admin Console, an invalid credentials error appears:
The password for your Health Check service account has expired. These passwords expire every 365 days and need to be reset.
Follow the steps in KB-2277 to reset your Health Check service account credentials.
This article applies to all versions of Appian.
Last Reviewed: December 2023