You are currently reviewing an older revision of this page.
When starting the Appian services, the startup stalls at "Waiting for Service Manager to launch," and the following exception appears in the <APPIAN_HOME>/logs/service_manager.log:
java.lang.IllegalStateException: Expected the service to be TERMINATED, but the service has FAILED...Caused by: com.typesafe.config.ConfigException$WrongType: <APPIAN_HOME>/ear/suite.ear/conf/custom.properties: loadMetric.threshold has type STRING rather than NUMBER
The server.conf.processcommon.MAX_EXEC_ENGINE_LOAD_METRIC property listed in custom.properties is set equal to a value that is being read as a string rather than a number. More information about this setting can be found in the Configuring the Process Engine Servers documentation.
Ensure that the server.conf.processcommon.MAX_EXEC_ENGINE_LOAD_METRIC property listed in custom.properties is set equal to an integer value.
This article applies to Appian 17.3 and later.
Last Reviewed: April 2018
© 2022 Appian. All rights reserved.