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New Participant
August 4, 2026
Question

All Text Appears Bold in Appian Mobile App

  • August 4, 2026
  • 2 replies
  • 22 views

We're experiencing an issue with text rendering in the Appian Mobile app.

Environment

  • Appian Mobile
  • Android and iPhone
  • Observed across multiple screens

Issue
All text is displayed in bold, regardless of the font styling configured in the interface. This occurs on both Android and iPhone devices.

For example:

  • Labels, paragraph text, and other text components all appear bold.
  • Read and unread messages in the Inbox look identical because both are rendered in bold, making it difficult for users to distinguish between them.

Questions

  1. Is this a known limitation or issue with Appian Mobile?
  2. Has anyone experienced the same behavior on Android or iPhone?
  3. Are there any recommended workarounds or configuration changes to ensure normal font weight is displayed correctly?

Any guidance would be greatly appreciated. Thank you!

@stefanhelzle0001 

2 replies

shubhama926776
Brainy
August 4, 2026

Not an limitation. It's a custom typeface issue, the regular-weight (300/400) font files are missing or failed to load in the Admin Console, so mobile falls back and applies bold to everything.
Recommend, re-upload all four weights (300, 400, 600, 700) plus italics as valid WOFF/WOFF2/TTF/OTF, or remove the partial typeface config so it falls back cleanly.

See this to understand more
https://docs.appian.com/suite/help/26.7/configuring_site_typefaces.html

शुभम्
stefanhelzle0001
Brainy
August 4, 2026

Do you use any custom typefaces configured in the Admin console or using CSS Profiles?