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September 19, 2024
Question

Any idea about this UI error? APNX-1-4198-019

  • September 19, 2024
  • 13 replies
  • 0 views

Hi everyone, we are seeing the above UI error. It's not reproducible in lower environments but in a test interface in production we are able to replicate this. But that too is an intermittent thing which is not happening always in test interface too.

Also, we have noticed that this is happening when we are saving list of variants(it is a list of record but the type is list of variants due to a for each loop) to a rule input which of the same record type(array) in a!save(). We could have added a!flatten() to fix this if this was reproducible in lower environments.

One more thing to add here is we have three servers in prod and this is happening only for server 3. 

Should we raise an Appian ticket as it seems to be more on Appian internal processing which is getting errored out. Please share your thoughts, would be really very helpful.


Error details - Expression evaluation error [evaluation ID = c84d8:58ae3] in rule 'XYZ' at function a!buttonWidget_23r3 [line 711]: An error occurred while executing a save: java.lang.ClassCastException: class [Lcom.appiancorp.core.data.RecordMap; cannot be cast to class com.appiancorp.core.data.FieldAddressable ([Lcom.appiancorp.core.data.RecordMap; and com.appiancorp.core.data.FieldAddressable are in unnamed module of loader com.appiancorp.tomcat.loader.AppianWebappClassLoader @5ec77191)

13 replies

kumara0180
September 19, 2024

Looks like casting issue to me. 
I woukd check if my record object in all environments are on same version. And also some dependent objects if they are on same version.

September 19, 2024

Yeah, everything is same for us in QB and Prod.

Also, this started happening recently but there are no changes related to this from our end.

kumara0180
September 19, 2024

Can you check stdOut log files as well ? Might have some more info to debug the issue 

September 19, 2024

 [mention:a11f77a729fb4db2af76b09948583328:e9ed411860ed4f2ba0265705b8793d05] [mention:b45a4f6a20b14a008e4e0ec732a8bf98:e9ed411860ed4f2ba0265705b8793d05] [mention:b8ea18cfbb2e4f6d841cf3c1d4d7420b:e9ed411860ed4f2ba0265705b8793d05]  any thoughts on this?

stefanhelzle0001
Brainy
September 19, 2024

Support Case!

somasundaram.d
September 19, 2024

Did you check the logs?

September 19, 2024

You mean stdOut logs or anything else? Checked the stdOut one and it says the same error like above then a full stack trace of various internal processes called. Nothing as such which could be helpful.

davidj137213
Brainy
September 20, 2024

Could you attach full trace from stdout please?