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Inspiring
June 29, 2023
Question

Clicking on site page tabs not reloading the site in mobile view

  • June 29, 2023
  • 12 replies
  • 0 views

I am having a problem navigating back to the home screen when clicking on a site tab that is supposed to redirect to the main Interface. The tab click is perfectly reloading the interface in the desktop view but it is not working in the mobile view. Does anyone have any idea how can this work in mobile view too?

12 replies

stefanhelzle0001
Brainy
June 29, 2023

You write "I am having a problem navigating back to the home screen when clicking on a site tab that is supposed to redirect to the main Interface." Can you elaborate on this? What exactly are you trying to do here?

Inspiring
June 29, 2023

Basically, when we click on a site tab, the content on that page refreshes in the desktop view but clicking the same tab in the mobile application does not refresh the page. I don't know if this is the default behaviour or something else.

stefanhelzle0001
Brainy
June 29, 2023

AFAIK this is the intended behaviour and cannot be changed. When you need to refresh manually, would a refresh button be an option?

mathieud0001
Brainy
June 29, 2023

When you say "mobile view" are you referring to the app?

Inspiring
June 29, 2023

Yes I am referring to the mobile app.

mathieud0001
Brainy
June 30, 2023

Hsve you tried logging a case with Appian Support?