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nejcs6026
July 16, 2024
Solved

DOCTYPE "... is not valid JSON appian

  • July 16, 2024
  • 2 replies
  • 0 views

Hi,

We have on-premise environment. We`ve switched from Apache Tomcat to IIS as web server. Since then, when trying to open a site:

.../suite/sites/hr-application/group/organization/page/employee-directory/record/...id.../view/summary

we`re getting an error: DOCTYPE "... is not valid JSON appian

Any idea, why this started / how to solve it?

Kind regards,

Nejc

    Best answer by stefanhelzle0001

    This feels like a case for a support ticket with the Appian support.

    2 replies

    stefanhelzle0001
    stefanhelzle0001Answer
    Brainy
    July 16, 2024

    This feels like a case for a support ticket with the Appian support.

      N
      nejcs6026Author
      July 19, 2024

      thank you! We opened a support ticket and solved the issuewith their help. 

      the issue was following:

      there was an issue with URL request lenght, which was set to 260 characters, request was long 278... It was solved with IIS setting in web config: <httpRuntime maxUrlLength="512" relaxedUrlToFileSystemMapping="true"/>

      thank you!

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