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pritamk3416
June 9, 2025
Question

Error while downloading document

  • June 9, 2025
  • 11 replies
  • 0 views

a!richTextDisplayField(
  value: a!richTextItem(
    text: "Download Document",
    link: a!documentDownloadLink(
      document: todocument(110854)
    )
  )
)

I am trying to download a document (The document exists in the folder ) but it is giving an error like:

{
  "error": "APNX-1-0000-000",
  "message": "Unable to find File for content object with id: 110829",
  "title": "An Error Has Occurred"
}

11 replies

venkatrea696188
venkatrea696188
June 9, 2025

https://community.appian.com/support/w/kb/1003/kb-1599-downloading-a-document-results-in-title-an-error-has-occurred go through this link. (Can i know the version of your environmnet ??)

P
pritamk3416Author
June 9, 2025

25.2

    venkatrea696188
    venkatrea696188
    June 9, 2025

    The above KB is for older versions (it might not be an issue).Can you check whether you have the all required permissions and is it returning document name when you call it in standalone like todocument function

    harshas2775
    harshas2775
    June 9, 2025

    Normally if Appian doesnt find a document it gives Invalid Content Id error. So it doesnt look like a document existence issue. For starters I suggest the below  -

    1. Check the security applied to document/parent folder to confirm you have access permissions as expected

    2. Check the tomcat-stdout log if it contains more details on the error 

    shubhama926776
    shubhama926776
    June 9, 2025

    When I looked closely, I noticed that the error id 110829, but your code uses 110854. Please ensure you’re using the correct document ID.
    If the issue persists, verify that the user has the necessary permissions to access the document.

    G
    ganesh.raju
    June 28, 2025

    Hi @pritamk3416,
    This error usually means that Appian cannot find the document by ID, even if the document exists in a folder.

    1.Make sure the user viewing this link has at least Viewer access to the document.

    2.If the document was generated in a process, make sure it's not deleted or restricted by process security.

    3.Try debugging in text field readonly with DocumentId. Try re-uploading one of the problematic files and see if the issue persists with the new document ID.

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