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March 1, 2024
Question

How can we track in Process Model whether the user clicked on save draft or not in User input Task

  • March 1, 2024
  • 2 replies
  • 0 views

 Requirement

During the new record creation if user fill Details  and doesn't click on save draft button and didn't submit the form and no actions are performed on it within 24 hours, the task should be automatically deleted. If user Clicks on save Draft  button then task shouldn't be deleted for 30 days

Thanks in advance!

    2 replies

    konduruc733182
    March 1, 2024

    Hello [mention:387ffc3f60b54b5790f1a95a338fc7c7:e9ed411860ed4f2ba0265705b8793d05] 

    You can make use of the exception tab in the process node and redirect the process to the end node given a particular time.

    Below is an helpful document to achieve this.

    Exceptions in a Process Node

    I am assuming a New record creation is via record action.

    mathieud0001
    Brainy
    March 1, 2024

    There is no way to detect the click on save drafts IMO. I would recommend disabling it and making your own button which you can then track.