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Known Participant
December 31, 2021
Question

How to copy the latest email body to one of the columns on reply back from end user

How to copy the latest email body to one of the columns on reply back from end user? Please let me know how to achieve this..., 

    1 reply

    tajinders0001
    Inspiring
    January 3, 2022

    You can send the email to the Appian process model (check this link), copy the email body to a process variable and store it in the database using write to data store entity.

    Hope it answers your question.