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brianp3674
April 25, 2024
Question

Issues with Dropdowns

  • April 25, 2024
  • 13 replies
  • 0 views

I have a few dropdowns in my interface, however when selecting the dropdown, choices are being constrained by the UI component they are housed in. This is leading to dropdown options being unable to be selected. How can I have the dropdown choices overflow the UI elements?

 (Prod)

The strangest thing about this issue is that the dropdowns overflow as expected in my prod org, but doesn't work in either my Dev or QA org. My Prod org is 23.4 vs my Dev and QA orgs being 24.1.

Any help would be greatly appreciated! 

    13 replies

    srmm0001
    srmm0001
    April 25, 2024

    Hi,  

    The discrepancy in dropdown behavior between Appian versions 23.4 and 24.1 might be due to updates in the newer version. Check the 24.1 release notes for changes to the dropdown UI component. If necessary, adjust your SAIL code to align with the new version’s requirements and test in both environments for consistency. If issues persist, contact Appian Support for version-specific guidance.

    docs.appian.com/.../modifying-dropdown-lists.html

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    April 25, 2024

    The link you shared is not relevant for the Appian base platform.

    The screenshots are a bit small to see the actual issue.

    Then, I think this will only be a temporary issue, as with the PROD being on a lower version, you cannot deploy anymore to it from the higher versions on DEV and QA. So your OPS team will update it soon.

    mikes0011
    mikes0011
    Brainy
    April 25, 2024
    The screenshots are a bit small to see the actual issue.

    yeah particularly the first screenshot, it's almost impossible to tell what the issue is and what the on-form context is.

    mikes0011
    mikes0011
    Brainy
    April 25, 2024

    In cases where there's an issue that's seemingly internal to the component itself, it may be better to just raise a support case directly with Appian Support, as they're the only ones who can put things on the radar of the engineering team (much as i might try doing it myself here).

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