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varunb579494
varunb579494
August 19, 2024
Question

Random string showing in Document Viewer

  • August 19, 2024
  • 4 replies
  • 0 views

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In document viewer field, a random string is showing in the viewer header rather than the name of the document?

How can I fix this issue?

4 replies

stefanhelzle0001
stefanhelzle0001
Brainy
August 19, 2024

I do not know of a way to "fix" this. AFAIK Appian generates a random string to present the PDF to the browser built in PDF viewer.

mikes0011
mikes0011
Brainy
August 19, 2024

As far as I know that's the standard way this component works.

J
jesush905075
August 19, 2024

In the viewer header you will see the PDF title, not the document name. If by any chance you generate this PDF directly from Appian using 'HTML to PDF' plugin, try adding the title tag

 PDF title

On the other hand, if you receive it from any external service, try contacting with their respective team

varunb579494
varunb579494Author
August 20, 2024

It was received from external system and we updated the pdf title, that worked. Thanks 

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