Question

Read Only Grid Loading/Not Rendering

Forum|Forum|10 months ago
October 1, 2025
13 replies
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Hi team!

I have the following issue. When using a test environment, any read-only grids are stuck with the loading data animation, which only occurs until I perform an action such as resizing the screen, at which point the data finally renders on the grid. That behaviour only happens in the test environment; on dev, the information renders when the page loads.

Has anyone faced a similar behaviour/issue?

Thanks!

harshas2775

Do you have loadDataAsync attribute enabled for the grid? Can you turn it off and check. Also in the grid are you using any refresh attributes?

G

gamaliell678521Author

Hi Harsha, I had data loading async and disabled that option and, there are no refresh attributes in the grids. The issue is still presenting after that change.

harshas2775

I see! Suggest you to reach out to support team - may be a restart can help here! Anyway support team can help find the cause better and resolve this!

mikes0011

Brainy

I also received an error report similar to this from one of my users in PROD. It was also for a grid that had Async Data Load enabled - when I disabled the option, the issue went away for him. I was never able to reproduce the issue on my own, so I didn't feel like I had the necessary evidence in order to open a support case. I would suggest you open one and report the issue and exactly what conditions you see it during.