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albertob3432
May 9, 2024
Solved

Receive Message Event doesn't work

  • May 9, 2024
  • 4 replies
  • 0 views

Hi all, I can no longer receive emails from the start node.

I configured everything correctly according to the documentation guidelines.

Until yesterday I was able to get the process to receive emails, from today nothing works anymore.

Any suggestions? I'm attaching screenshots for settings

Best answer by harshk1671

I suggest to raise a case with Appian support.

4 replies

harshk1671
harshk1671Answer
May 9, 2024

I suggest to raise a case with Appian support.

    A
    albertob3432Author
    May 9, 2024

    hi [mention:8e5a7a058e4f4768ba94c8d9526dd3e4:e9ed411860ed4f2ba0265705b8793d05] , thanks for the reply. 
    Do you know if there has been any new Appian release and if this may have affected the node?

    harshk1671
    harshk1671
    May 9, 2024

    AFAIK, there is no change with this functionality so good to check with Appian support.

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