Skip to main content
A
amikb0002
February 3, 2024
Question

Rule Input setting to null after refresh after interface gets refreshed

  • February 3, 2024
  • 11 replies
  • 0 views

There is an interface created which displays business elements in a tabular form, fetching details from a process report. The interface is expecting a rule input and filter the data based on rule input.

The issue I am facing is, once the interface page gets refresh, the rule input value is getting set to null. Any idea how to handle this scenario?

11 replies

niranjanreddym9323
niranjanreddym9323
February 3, 2024

Hi [mention:0605253b3b7b43d8985e38634d2a05e6:e9ed411860ed4f2ba0265705b8793d05] ,

'interface page gets refresh", are you reloading the interface or how it is getting refreshed?

and from where the rule input value is getting?

    A
    amikb0002Author
    February 3, 2024

    Hi Kiran- 

    There is a separate UI, from there, customer name is passed as parameter to this interface. This interface shows all the business elements which are used during execution of the process model. Also it shows the user input task name with task link through which user can take action on user input task. User input task name changes as soon as workflow moves further. 

    The issue is, once the interface (based on process analytics) loads the data based on that customer which is being passed as a parameter to this interface from another interface and user task link is clicked, it opens up a user input form where user can take action, also the interface page should be refreshed as soon as the user input task is actioned to show the next user input task. currently I did not implement refresh feature. I manually refreshed the page but the customer name which is passed as rule input is getting set to null and the interface is showing no data due to this. 

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    February 4, 2024

    When data in a rule input is set to null, there is nothing you can do about it. Maybe you could create a copy of that rule input, but that might break the UX on the parent UI.

    harshitb6843
    harshitb6843
    February 3, 2024

    This is difficult to debug as we don't know what is happening, or how the refresh happens. 

    Can you add your code or better clarity?

    abhayd3663
    abhayd3663
    February 5, 2024

    On page refresh the RI gets reset to it's original value, E.g. if you are calling an interface from another source, the supplied value from the parent will take in effect.

    Terms & ConditionsAccessibility statement