Question

Submit Button is not working?

Forum|Forum|5 years ago
July 28, 2021
18 replies
0 views

After Submitting a form by clicking Submit Button, it says action is completed . But unfortunately Page is not refreshing?

PS: My Button type is Submit.

gayathris111098

Can you explain the use case please?

N

nallanagarin0001Author

I have a User Form which needs to be submitted and after submitting the form, the page should get refreshed and we should get back to the main site page(expected scenario).

But after submitting the page, the process model in the backend is processed and i also can see the "Action Completed" message in my UI screen but the page doesn't refresh/closes(It just stays still).
I have double checked that my button is a SUBMIT type.

let me know if these is any confusion in the above explanation.

gayathris111098

very quick ques, are you using start form in site page?

vincenzor8745

How you call the process? is an action or startprocess, startProcessLink?

N

nallanagarin0001Author

It's a User Input Task inside a Process Model and Process model is an action.

stewart.burchell

Is your process model chained from the Start node through (and including) the node that applies the update. If the chain is broken before this update step then control is returned to the User and the page is refreshed, but you're effectively in a race condition where the refresh and the update are racing, and where it is likely the refresh happens BEFORE the update is applied.,

N

nallanagarin0001Author

The Process Model is completely chained and i dont see any change.

stewart.burchell

..any sub-processes that are being called? These also need to be fully chained end-to-end internally.

I assume there's an update to a database being applied here. Have you checked that the update is being applied correctly to the database record? (if nothing's changed then the refresh is simply showing you the data that hasn't been changed!)

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